1. What this consent is for
If you give this consent, Crewla may send you promotional messages. For example:
- campaigns, discounts and repeat-booking offers,
- announcements about new features and newly opened cities or categories,
- general announcements for workers about busy periods and new opportunities,
- short surveys and event invitations.
This consent is optional. If you do not give it, or withdraw it later, you keep using Crewla in the same way; no feature is switched off and your prices do not change.
2. Messages sent regardless of this consent
The following are not marketing messages; they are needed to provide the service and are sent even without your consent:
- sign-in and verification codes, security alerts,
- notices about requests, bookings, confirmations, cancellations, stand-in searches and standby,
- payment, refund, invoice and earnings notices,
- messages, rating reminders, dispute and support correspondence,
- required notices about changes to the agreements and privacy texts.
3. Which channels?
With your consent, promotional messages may reach you by:
- SMS, to the phone number on your account,
- email, if your account has an email address (for example one that came with signing in through Google or Apple),
- push notification, if you allowed notifications in the app.
We do not make promotional phone calls. Your phone's own notification settings are separate from this consent; you can also turn notifications off on your phone.
4. Legal basis and İYS
In Turkey, commercial electronic messages are governed by Law No. 6563 on the Regulation of Electronic Commerce and the Regulation on Commercial Communication and Commercial Electronic Messages. Under these rules:
- a promotional message may only be sent with prior, explicit consent,
- consents are recorded in the Message Management System (İleti Yönetim Sistemi, İYS), where you can also see and manage yours,
- every message states who sent it and how to opt out.
Nivorbit Teknoloji Limited Şirketi's İYS registration: [PLACEHOLDER: İYS service provider code / brand registration].
5. How to withdraw
You can withdraw at any time, without giving a reason and free of charge:
- on your account page on the website (coming to the mobile app as well),
- with the opt-out method in every SMS and email,
- through the İYS website or app.
Your request is processed within three business days at the latest, and no promotional messages are sent after that.
6. What data is used
For promotional messages we use your phone number, your email address if you have one, your app language, your device's notification token and broad preferences (whether you are a customer or a worker, the cities and categories you use). Service providers such as SMS providers and Firebase Cloud Messaging for push notifications deliver the messages. The details, the data controller's identity and your rights are in the Privacy Notice and the Privacy Policy.
7. Other markets
In markets outside Turkey that country's rules apply; in the EU, for example, the General Data Protection Regulation (GDPR) and the privacy rules for electronic communications (ePrivacy). When those markets open, a consent text is published for each of them. [PLACEHOLDER: consent texts per market]
8. Changes
When this text changes, a new version is published. If the scope of your consent would grow, we ask for your consent again; if you do not give it, the old scope remains.